Batteries - Frequently Asked Questions
A guide to common questions about your Neuton Mower battery and charger.
The Neuton Mower comes with a sealed, lead acid Battery already installed at the factory. We offer two types of batteries: 24 volts and 36 volts. The Battery should not leak, regardless of the position in which it is stored.
The Battery is completely maintenance free. You never need to add water. However, as with all rechargeable Batteries, after years of use they will eventually need replacement.
With proper care, this Battery should last up to five (5) years. For additional information, please review Chapter 2: Handling the Battery Safely and Chapter 7: Maintaining and Storing Your Neuton Mower in your Owner's Manual.
Before charging the battery, read all instructions and cautionary markings in your Owner's Manual and on your mower. Do not operate your mower until you have read and understand all instructions and the battery is fully charged. Read the
safety considerations section of your Owner's Manual before performing any repairs or maintenance.
How long does it take to fully charge the battery? Can you charge it outside of the mower?
- A: Depending on how long the battery is depleted, 12 to 24 hours should be sufficient to fully recharge the battery. Once the battery is fully charged, disconnect the charger from the battery first, then unplug the AC power unit from the outlet. You can charge the battery while it is in the mower or remove it from the mover to charge it. The performance of your mower is the same, regardless of which charging method you choose.
The battery should be recharged after every use and should not be fully discharged. During the seasons when you are using the mower weekly and discharging and charging the battery regularly, we recommend charging the battery to full after each use.
How long do I leave the charger on the battery?
- A: It is ok to leave the battery charging as long as 24 hours but we do not recommend leaving it charging continuously such as during storage. Despite what the Operator's Manual may indicate, this may actually damage the battery or shorten its life span. Use only the charger supplied with the battery.
Why don't the red light on my battery and the green light on the handlebar shut off or change color?
- A: The Red light on the battery and the Green light on the handlebar never change color. They indicate that there is a completed circuit.
When charging the battery, the red light will not shut off or change color but the battery should be fully charged after 12 to 24 hours. The Green light on the handlebar only indicates that the circuit is completed when the battery and Safety Key are installed in the mower.
When both a fully charged battery and the Safety Key are installed in the mower, a green indicator light on the handlebar will glow. This light will not go out or change color when the battery is depleted. It will only go out if you remove the battery or the Safety Key from the mower.
How much run time can I expect from the battery?
- A: Under typical mowing conditions, the Battery charge should last for approximately forty-five (45) to sixty (60) minutes per use but this may diminish over time. The length of time depends on the length, density, and dampness of the grass as well as battery charging time and mowing height. If the grass is dense or damp, the battery charge may diminish more quickly. Raising the cutting height and keeping the blade sharp can help to alleviate the load on the battery and motor.
If you generally intend to use your Mower and Trimmer for a longer duration, Neuton, Inc. recommends that you purchase an extra Battery. That way, you could have a second fully charged Battery ready so you can continue mowing.
What is the best way to store the battery long-term or off-season?
- A: Not fully charging the battery before off-season and long term storage can lead to a depleted or dead battery. The battery should not be left charging continuously for months at a time, despite what the Operator's Manual may indicate. This may actually damage the battery or shorten its life span. Like a car battery, the battery will slowly discharge over time if not used and may lose it's charge capacity if left unattended for long periods.
We recommend fully charging the battery prior to long term or off-season storage. 24 hours should be sufficient to fully recharge the battery.
If convenient, recharge the battery once or twice during the off-season, then charge the battery again prior to the first use in the spring. For both off-season and long term storage, do not leave the battery charging continuously.
The battery should be stored in a warm dry environment. Room temperature is ideal. Cold temperature will discharge the battery and may damage it. Always keep the battery in an environment where the temperature remains above 32 degrees F but below 104 degrees F.
How long does the battery last? How do I know when it should be replaced?
- A: Under typical mowing conditions, the Battery charge should last for approximately forty-five (45) to sixty (60) minutes per use but this may diminish over time. The length of time depends on the length, density, and dampness of the grass as well as battery charging time and mowing height. If the grass is dense or damp, the battery charge may diminish more quickly. Raising the cutting height and keeping the blade sharp can help to alleviate the load on the battery and motor.
Initially the battery should only require 12-24 hours to fully recharge. They should be recharged after every use and should not be fully discharged. As the battery ages, you may need to charge the battery longer, even up to 24 hours. A good time to consider purchasing a replacement battery is when the battery takes longer than 24 hours to charge. During the summer months when you are using the mower weekly and discharging and charging the battery regularly, we recommend charging the battery to full after each use.
Like a car battery, the battery will slowly discharge over time if not used and may lose it's charge capacity if left unattended for long periods. We do not recommend leaving the battery charging continuously such as during storage. Despite what the Operator's Manual may indicate, this may actually damage the battery or shorten its life span.
Replacement batteries and other accessories are available for order online here.
I've charged my battery, but it only runs for short time. What should I do?
- A: Under typical mowing conditions, the Battery charge should last for approximately forty-five (45) to sixty (60) minutes per use but this may diminish over time. The length of time depends on the length, density, and dampness of the grass as well as battery charging time and mowing height. If the grass is dense or damp, the battery charge may diminish more quickly. Raising the cutting height and keeping the blade sharp can help to alleviate the load on the battery and motor.
Initially the battery should only require 12-24 hours to fully recharge. They should be recharged after every use and should not be fully discharged. As the battery ages, you may need to charge the battery longer, even up to 24 hours. A good time to consider purchasing a replacement battery is when the battery takes longer than 24 hours to charge. During the summer months when you are using the mower weekly and discharging and charging the battery regularly, we recommend charging the battery to full after each use.
Like a car battery, the battery will slowly discharge over time if not used and may lose it's charge capacity if left unattended for long periods. We do not recommend leaving the battery charging continuously such as during storage. Despite what the Operator's Manual may indicate, this may actually damage the battery or shorten its life span.
Replacement batteries and other accessories are available for order online here.
How do I order a replacement battery or charger? Do you sell the charger separately?
Can I purchase the batteries from another source?
- A: No. Neuton batteries can only be purchased directly from Neuton Power Equipment or one of our authorized dealers.
How do I recycle my battery?
- A:
We do not accept old batteries for disposal. Please dispose of your used Batteries responsibly by recycling them in accordance with your local waste management regulations. Call your local Solid Waste Management District or your local waste handler to locate the collection site nearest you. Some collection sites recycle Batteries year-round; others collect them periodically.
You may learn more about recycling the battery here.
You can also visit the Web site of Earth 911 for more information. Once there, click the Municipal HHW link under Hazardous Household Waste, and enter your zip code. The site lists recycling centers located near you.
For a fee, you can recycle your Batteries with the International Metals Reclamation Company.
To learn more about hazardous waste recycling, visit the Web site for Battery Council International or the Environmental Protection Agency.
Do you offer a solar battery charger?
- A: We do not offer any solar charging components at this time.
What is the battery warranty?
- A: Please refer to the Owner's Manual for detailed warranty information. You may wish to contact one of our Technical Support Specialists if you have specific questions about your warranty