FAQs



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Who is Neuton Inc. and how long have you been around?

Where are you located?

Do you have retail stores?

Can I see Neuton® Power Equipment locally?

Is Neuton® Power Equipment available for sale internationally?

How is Neuton® Power Equipment shipped domestically?

What if my machine needs servicing?

What methods of payment do you accept?


Who is Neuton Inc. and how long have you been around?
Neuton is a registered trademark and division of Country Home Products®, a Vermont company founded in 1985. Neuton Inc. is a sibling company of DR® Power Equipment.


Where are you located?
We are located in Vergennes, Vermont. Stop in to the DR Factory Store next time you are in town and see the latest Neuton equipment.

Vergennes, Vermont
75 Meigs Road
Vergennes, VT 05491


Do you have retail stores?
You will find our full line of Neuton Power Equipment and Accessories at DR® Factory Stores. We currently have four locations:

Vergennes, Vermont
75 Meigs Road
1-888-203-5416
directions

 
 

Merrimack, NH.
674 Daniel Webster Highway
1-877-423-7810
directions

 

Can I see Neuton Power Equipment locally?
We have a select group of dealers nationally. If you would like to find out if there is a dealer near you, give us a call toll-free 1-800-798-2921.


Is Neuton Power Equipment available for sale internationally?
Yes, we can ship to you directly, almost anywhere in the world. Please call toll-free 1-800-798-2921 for a shipping quote and ordering details.


How is Neuton Power Equipment shipped domestically?
We ship directly to your home via UPS, anywhere in the contiguous 48 states. For shipments to Alaska or Hawaii please call toll-free 1-800-798-2921 for a shipping quote.


What if my machine needs servicing?
Should repairs be necessary, we provide full technical support and a special Toll-Free Hotline for Neuton® owners. If necessary, we can also refer you to over 300 authorized Neuton Service Centers coast-to-coast.


What methods of payment do you accept?

We accept all major credit cards including VISA, MasterCard, American Express and Discover/NOVUS. Of course, we'll also accept your personal check or money order.