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Our Privacy Policy
Thank you for visiting our website.
When you visit our website, your security and privacy becomes our responsibility.
That's why every transaction you make with us is treated with safety,
security, and confidentiality.
Secure Shopping
We realize that you may have concerns about placing an order online
and sending us your credit card number over the Internet. For your security,
orders placed on our site are encrypted using SSL (Secure Socket Layer)
technology, which ensures that your transaction is protected. The information
you send to us via the Internet can be trusted to arrive privately and
unaltered. Please note that e-mail is not encrypted and is not considered
a secure means of transmitting credit card numbers. If you would like
to learn more about Secure Shopping on our website, see below. Or, if
you have any questions regarding Secure Shopping on our website, please
contact us.
Your credit card number is secure
When you use your credit card to shop at countryhomeproducts.com, rest
assured that the transaction is secure. Our servers use Secure Socket
Layer (SSL), an advanced encryption technology that works with Netscape
Navigator (versions 2.0 and above), Microsoft Internet Explorer (version
3.0 and above), and AOL (AOL 3.0 and above). This technology safeguards
your personal information and guarantees privacy.
You are protected against credit card fraud
In the unlikely event that your credit card is subject to fraudulent
charges as a result of making a purchase at countryhomeproducts.com,
you are completely protected. Under federal law (the Fair Credit Act),
your credit card company can hold you liable for no more than $50 in
fraudulent charges to your account. If, for whatever reason, you are
held responsible for this amount, Country Home Products will cover the
entire liability for you, up to $50. Your credit card company will cover
the rest.
How to check the security of your browser
To check the security of your connection, look at the lower left- or
right-hand corner of your browser window after accessing the server.
If you see an unbroken key or a closed lock (depending on your browser),
then SSL is active and the page you are accessing is being transmitted
by SSL. You can also double-check by looking at the URL line of your
browser. When accessing a secure page, the first characters of the site
address will change from "http" to "https."
Some versions of browsers and some firewalls don't
permit communication through secure servers. In that case, you won't
be able to connect to the server and, therefore, won't be able to place
an order through an insecure connection. If you cannot access the secure
server for any reason, please call us TOLL-FREE at 1-800-798-2921 to
place your order.
If you still feel more comfortable ordering over the phone, please call
us TOLL-FREE at 1-800-798-2921. One of our Customer Service Representatives
will be happy to help you.
Your Privacy Online
The Country Home Products website is here as a service to our customers...and
we're committed to making it private.
As a rule, we do not collect any personal information
about you when you visit our website, unless you provide it to us. If
you place an online order or request a catalog, we do ask for information
such as your name, mailing address, telephone number, and e-mail address.
If you do give us your postal or e-mail address, you may receive periodic
mailings from us with information on sales events or new products. If
you do not wish to receive such mailings, please contact
us.
Occasionally, we may share your name and mailing address
with companies we believe may be of interest to you. If you prefer not
to receive mailings from other companies, please contact
us.
To help us understand how people use our website and
how we might improve it, we do track, in aggregate, how visitors access
and use our site. So that we can better understand the strength of our
marketing efforts, we also make a record of when people click through
to our website from an advertisement, search engine listing, and other
sites where we pay for representation.
If you would like to learn more about Your Privacy Online, please see
below. Or, if you have any questions regarding Your Privacy Online,
please contact us.
Information we collect online and how it is used
We gather information about visitors to our site for two reasons: to
provide a product or service you have requested and to improve our website,
so that we may better serve your needs. The only information we collect
about you, personally, is the information you choose to provide. In
several areas of our site, we ask you to provide information by filling
out and submitting an online form. These areas include:
- Catalog Requests: To send you one of our catalogs, we need your name
and address. At this point, we may also ask a few questions, such
as, "How did you hear about us?" Answering these questions
is optional and we do not share the answers to these questions with
anyone.
- E-mail Mailing List: For subscriptions to our e-mail program,
we need only your e-mail address. We do not sell, rent, or trade your
e-mail address with anyone, for any reason.
- Purchases: In order to process and deliver your purchases, we need
your name, address, phone number, e-mail address, and credit card
information.
In addition to the above, each time you visit our website we do collect
information about how you accessed our site and the particular pages
you viewed. The reason we gather this type of information is to better
understand what customers want when they visit countryhomeproducts.com.
However, it's important to note that we do not analyze this information
on an individual visitor level. Instead, we analyze the combined data
from the thousands of visitors to our website. As we study the data
we find that trends often appear that can help us improve our website.
For instance, with this data we can learn which parts of our website
are accessed most frequently, or which search engines visitors use to
find our website.
Additionally, we have carefully selected affiliates to apply third-party advertising technology to serve ads when you visit our site and sites where we advertise. This advertising technology uses information about your visits to our site and the sites where we advertise (excluding your name, address or other personal information) to serve our ads to you. In the course of serving our advertisements to you, a unique cookie may be placed or recognized on your browser. In addition, these affiliates use "web beacons", which are small strings of code delivered by a transparent graphic image on a web page for purposes of transferring data, to help manage our online advertising. These web beacons enable our ad server to recognize a browser's cookie when a browser visits this site and to learn which banner ads bring users to our site. The information we collect and share through this technology is not personally identifiable.
Any information we collect about our customers is stored in a secure
database.
Click here to view Opt-Out Status
Information we do not collect
When you visit our site, we do not collect your name, e-mail address
or any other personal information unless you provide it to us, as described
above .
About cookies and how we use them
A cookie is a small file that a Website puts on your computer's hard
drive so that it can remember you at a later time. This file contains
nothing more than a 32-digit code. It does not contain your name, address,
or any other personal information. Our cookies do not identify an individual
user specifically, such as by name or address.
We use cookies for two reasons. (1) Cookies allow
us to retain any items you've placed in your shopping basket, should
you decide to leave your shopping basket and view other areas on our
site, or other websites. If you do this, when you are done and return
to your shopping basket, the items you selected are still there for
you to buy. (2) Cookies also tell us whether you have visited countryhomeproducts.com
previously, and help us determine whether you came to our website from
a particular Internet link or banner advertisement.
It's important to note that the data we gather via
cookies is analyzed in aggregate. This means we analyze the trends established
by thousands of visitors through our site. We do not analyze data on
the individual customer level.
How we use e-mail
We use e-mail for two purposes: To notify you about the status of an
order you placed on our website and to provide information you have
requested.
After you place an order on our site, you will receive
an e-mail message confirming your order. You will receive this
only if you have provided your e-mail address during checkout or when
registering.
If you signed up to receive our DR® Savings or Weekly Special E-mail, we'll occasionally send you messages
about new products, special promotions, or online sales. Any time we
contact you by e-mail, you will be given the choice to opt out of receiving
further e-mails from us.
If you currently receive our e-mails and do not wish
to continue receiving them, please contact
us.
Information we do not share with others
Country Home Products does not share, sell or trade e-mail addresses,
telephone numbers, information collected as part of a survey or specific
details about you or your household, except as described above in Your Privacy Online.
In the event that we merge with, are acquired by,
or sell a substantial portion of our business to another company, or
if we engage in a similar corporate transaction, we reserve the right
to transfer the information we have collected from visitors to our website
and from our customers to the successor company. This successor’s
use of this information would be governed by our privacy policy in effect
at that time, as may be revised by the successor after the date of any
such transaction.
We may change or modify this Privacy Policy from time to time. These changes may affect what information we collect and how we use it. If we modify this Privacy Policy, we will post the revised Privacy Policy on this Web Site. You should check this Web Site regularly to see if any recent changes to this Privacy Policy have occurred.
Your use of this website represents your consent to
our collection and use of your information as explained in this privacy
policy. In addition, your use of this website represents your agreement
to
the Terms of Use represented in this policy.
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